Surfmeisters.com (“SM”, “we”, “our”, “us”) respect the privacy rights of its online visitors/customers (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
The following information is provided to enable you to be fully informed and reassured of our company privacy policies in line with all laws governed by and construed in accordance with the laws of Great Britain. By visiting www.Surfmeisters.com, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
Please note that this policy applies to SM and/or its subsidiaries, but not to websites maintained by other companies or organisations to which we link or engage in joint promotions. SM is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organisations before submitting your details. Furthermore, from time to time SM may engage with third party business partners to collect personal information on SM’s behalf in the form of joint promotion ventures. In such cases, these third parties will be subject to confidentiality agreements and instructed by SM to comply fully with the SM’s Privacy Policy as set forth herein.
All queries relating to any company policies should be sent to:
Surfmeisters.com
17 Fairholme Gardens
London
N3 3ED
Accuracy of Your Data
We endeavour to keep your information accurate and up to date at all times. Should you become aware that any information held by us is inaccurate or wish to have your details removed from our database, please contact us any time by e-mail (Team@Surfmeisters.com) informing us of the inaccuracy/request to unsubscribe.
Using Your Data
1. When you place an order with us we will need to know your name, address and other such information including e-mail address and telephone number. We store this information for the purposes of aiming to provide you with the best possible service. The relevant information may be used by us, our agents or sub-contractors as a method to support our relationship with you. This includes communicating with you on matters concerning new products, special offers and any other service related matters.
2. From time to time we may make your details available to carefully selected companies who we think may be able to offer services or products of interest to you. If you don’t want your details to be passed to any such company please inform us by e-mail (Team@Surfmeisters.com).
Security
1. All historical information regarding credit card, name, and address details is held on a secure computer. We do not retain live records of customer personal details or credit card information on our web servers after the transaction has been completed (i.e. you will need to enter your personal details each time you purchase with SM). We will keep customers address, name etc after the transaction however we will never store credit card details they will always be processed by Paypal and never stored on our machines.
2. We use of the latest secure server software (SSL) which encrypts all information you input before it is sent to us. When you place orders we use a secure server.
3. Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Cookies
When you visit our website we send your computer a ‘cookie’. Cookies help us to track basic visitor information in order that we can better tailor the site to our visitors’ needs. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.
Cookies are text-only strings of information that a website transfers to the cookie file of your browser on your computer’s hard disk so that the website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value. Cookies may be used to compile anonymous, aggregated statistics which provide a better understanding of how a website is being used. You cannot be identified personally in this way.
SM uses cookies to keep track of how often you visit the site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to help us update and improve the service we offer our customers. If you choose to disable the cookies, you may still use some of the features of our website, including the ability to purchase items.
CONTACT US?
Write to:
Surfmeisters.com
17 Fairholme Gardens
London
N3 3ED
Email: Team@Surmeisters.com